RIDE LIKE A PRO
ELECTRIC OFF-ROAD RACING INSPIRED EBIKES MADE FOR ACTION
Discover why E Ride Pro racing is on top of the world.
100%
PERFORMANCE PROVEN OFF ROAD EXCELLENT
100+
STORES WORLDWIDE
1 Year
Warranty
Probably the best customer service I have ever encountered. First I have to submit a ticket, and when I did, it gave me an option to call them director for immediate service. Which I did, a very helpful woman named Makayla was super helpful in the whole process in ordering my parts for my bike and was kind the whole time. 10/10 service and communication.
Makayla was super sweet & helpful over the phone and answered all my questions. Will be purchasing the pro SS 3.0 soon!
Makayla was great with her customer service and helped me figure out which parts I needed! I love how you can actually speak to a live person!
I would give 10 stars if I could! Thees guys are amazing! I had some issues with 3.0 I bought second, missing parts, wrong controller, etc. I reached out and got in touch with Justin and he completely took care of me! They invited me to the shop where I was able to purchase all correct parts and controller I need to make my 3.0 right and they hooked me up on the price! Absolutely the best customer service I have ever experienced. Justin and Vinny and the whole crew there are AWESOME! Thank you so much!!!
If you notice the only good reviews they have are from people who had just got there eride and were so happy they instantly posted a review. The only bad ones they have all revolve around the same issue. HORRIBLE CUSTOMER SERVICE AND ACOUNTABILITY.
I am writing to share my experience with the eride pro 2.0 ss, which I purchased to commute to and from work following an accident. Unfortunately, I have encountered several issues with the bike. The wheels are not the size advertised; only the front wheel is a 19-inch wheel, while the rear is an 18-inch wheel. Consequently, tires I purchased based on the specifications on their website did not fit. I contacted the company to request a replacement wheel, but the representative, Johnathan, suggested that I purchase a tire that fits the existing wheel instead. He also mentioned that their tires are superior to Shinko tires. Despite the problem, he only offered a breif apology. I researched various brands before choosing this eride, and I was influenced by positive YouTube reviews. However, I did not anticipate these issues. Considering the lack of support and unhelpful assistance, I strongly advise against purchasing an eride if you seek a reliable bike and a supportive company. I plan to sell this bike once I resolve the battery issue and switch to a 79 falcon pro, which, according to Reddit, offers excellent tech support. If you require a dependable mode of transportation or desire a long-lasting bike, eride may not be the ideal choice. I hope this information assists anyone considering an ebike purchase. For those seeking a reliable ebike experience, eride may not be the best option, as they may not provide adequate support. I rarely write reviews, but I felt compelled to share my experience to prevent others from encountering similar issues.
I am writing to share my experience with the eride pro 2.0 ss, which I purchased to commute to and from work following an accident. Unfortunately, I have encountered several issues with the bike. The wheels are not the size advertised; only the front wheel is a 19-inch wheel, while the rear is an 18-inch wheel. Consequently, tires I purchased based on the specifications on their website did not fit. I contacted the company to request a replacement wheel, but the representative, Johnathan, suggested that I purchase a tire that fits the existing wheel instead. He also mentioned that their tires are superior to Shinko tires. Despite the problem, he only offered a breif apology. I researched various brands before choosing this eride, and I was influenced by positive YouTube reviews. However, I did not anticipate these issues. Considering the lack of support and unhelpful assistance, I strongly advise against purchasing an eride if you seek a reliable bike and a supportive company. I plan to sell this bike once I resolve the battery issue and switch to a 79 falcon pro, which, according to Reddit, offers excellent tech support. If you require a dependable mode of transportation or desire a long-lasting bike, eride may not be the ideal choice. I hope this information assists anyone considering an ebike purchase. For those seeking a reliable ebike experience, eride may not be the best option, as they may not provide adequate support. I rarely write reviews, but I felt compelled to share my experience to prevent others from encountering similar issues.
I am writing to express my dissatisfaction with my recent purchase of the SS 3.0, which I received over a month ago.
Upon arrival, I discovered several issues:
* The bike had noticeable scratches that appeared to have been poorly covered with a Sharpie marker.
* A bolt was missing from the throttle housing, in addition to other scratches visible in the attached picture.
My experience with REV Rides, the company I purchased it from, was excellent, and they promptly filed a warranty claim on my behalf. However, E Ride has been unhelpful and unapologetic. They did not consider this a significant customer experience issue and only offered to send paint to cover the marked scratches. (which I still have yet to receive)
While I initially contacted Eride Pro for the missing throttle housing bolt, I ultimately had to purchase the correct one from a local bike shop.
My overall customer experience with Eride Pro has been less than satisfactory. The bike runs great and is nice to ride; however, if I had known about these issues beforehand, I would have purchased from a different company due to the poor customer service and their lack of accountability for sending a product with sloppy cosmetic fixes. Think twice before you purchase from them.
Upon arrival, I discovered several issues:
* The bike had noticeable scratches that appeared to have been poorly covered with a Sharpie marker.
* A bolt was missing from the throttle housing, in addition to other scratches visible in the attached picture.
My experience with REV Rides, the company I purchased it from, was excellent, and they promptly filed a warranty claim on my behalf. However, E Ride has been unhelpful and unapologetic. They did not consider this a significant customer experience issue and only offered to send paint to cover the marked scratches. (which I still have yet to receive)
While I initially contacted Eride Pro for the missing throttle housing bolt, I ultimately had to purchase the correct one from a local bike shop.
My overall customer experience with Eride Pro has been less than satisfactory. The bike runs great and is nice to ride; however, if I had known about these issues beforehand, I would have purchased from a different company due to the poor customer service and their lack of accountability for sending a product with sloppy cosmetic fixes. Think twice before you purchase from them.
Amazing Customer Service. E Ride Pro is the best. I bought a E ride pro 2.0 from Rev Rides in April. When I had questions about maintenance and upgrades E Ride were very helpful and easy to contact/work with. Always making sure the customer is happy. I’m so hyped I went with this company. Highly recommend purchasing an E ride on the official site here as well as rev rides, or Luna cycles.
About us
E Ride Pro is a high-performance, off-road electric moto that’s engineered for thrill-seekers and adventure lovers. With powerful motors, swappable lithium batteries, and top-tier components, it delivers an exhilarating ride without compromising sustainability.
Key Features:
• Powerful Motor & Speed: Depending on the model, the E Ride Pro delivers impressive acceleration. For example, the Pro SR version has a 10 kW rated / 25 kW peak motor and goes from 0–30 mph in just 1.8 seconds.
• Long-Range Battery: The Pro SR uses a 72 V 50 Ah (3600 Wh) swappable Samsung lithium battery, giving a range of around 62+ miles at 25 mph (and even more at lower speeds).
• Fast Charging: From 20% to 90% battery takes about 3.5 hours on the Pro SR.
• All-Terrain Capability: Designed for off-road performance — it has durable suspension (FAST ACE sport suspension), rugged tires (19” front, 18” rear on the SR), and a strong frame for tough terrain.
• Regenerative Braking: Helps recover energy under braking, improving efficiency and control.
• Lightweight & Durable: For the SR model, the bike itself weighs around 183 lbs, while being able to carry up to 302 lbs.
• Eco-Friendly: Zero-emission electric design — perfect for riders who want high performance without the environmental impact of gas-powered bikes.
• Customizable & Smart Controls: Some versions (like the SR) feature Bluetooth-enabled controllers, so you can tweak performance settings from your smartphone.
• Design & Build: Reinforced frame and swingarm, plus a CNC aluminum sprocket and race chain make it strong, reliable, and ready for adventure.
• Warranty: Comes with a 1-year manufacturer’s warranty.
Probably the best customer service I have ever encountered. First I have to submit a ticket, and when I did, it gave me an option to call them director for immediate service. Which I did, a very helpful woman named Makayla was super helpful in the whole process in ordering my parts for my bike and was kind the whole time. 10/10 service and communication.
Makayla was super sweet & helpful over the phone and answered all my questions. Will be purchasing the pro SS 3.0 soon!
Makayla was great with her customer service and helped me figure out which parts I needed! I love how you can actually speak to a live person!
I would give 10 stars if I could! Thees guys are amazing! I had some issues with 3.0 I bought second, missing parts, wrong controller, etc. I reached out and got in touch with Justin and he completely took care of me! They invited me to the shop where I was able to purchase all correct parts and controller I need to make my 3.0 right and they hooked me up on the price! Absolutely the best customer service I have ever experienced. Justin and Vinny and the whole crew there are AWESOME! Thank you so much!!!
If you notice the only good reviews they have are from people who had just got there eride and were so happy they instantly posted a review. The only bad ones they have all revolve around the same issue. HORRIBLE CUSTOMER SERVICE AND ACOUNTABILITY.
I am writing to share my experience with the eride pro 2.0 ss, which I purchased to commute to and from work following an accident. Unfortunately, I have encountered several issues with the bike. The wheels are not the size advertised; only the front wheel is a 19-inch wheel, while the rear is an 18-inch wheel. Consequently, tires I purchased based on the specifications on their website did not fit. I contacted the company to request a replacement wheel, but the representative, Johnathan, suggested that I purchase a tire that fits the existing wheel instead. He also mentioned that their tires are superior to Shinko tires. Despite the problem, he only offered a breif apology. I researched various brands before choosing this eride, and I was influenced by positive YouTube reviews. However, I did not anticipate these issues. Considering the lack of support and unhelpful assistance, I strongly advise against purchasing an eride if you seek a reliable bike and a supportive company. I plan to sell this bike once I resolve the battery issue and switch to a 79 falcon pro, which, according to Reddit, offers excellent tech support. If you require a dependable mode of transportation or desire a long-lasting bike, eride may not be the ideal choice. I hope this information assists anyone considering an ebike purchase. For those seeking a reliable ebike experience, eride may not be the best option, as they may not provide adequate support. I rarely write reviews, but I felt compelled to share my experience to prevent others from encountering similar issues.
I am writing to share my experience with the eride pro 2.0 ss, which I purchased to commute to and from work following an accident. Unfortunately, I have encountered several issues with the bike. The wheels are not the size advertised; only the front wheel is a 19-inch wheel, while the rear is an 18-inch wheel. Consequently, tires I purchased based on the specifications on their website did not fit. I contacted the company to request a replacement wheel, but the representative, Johnathan, suggested that I purchase a tire that fits the existing wheel instead. He also mentioned that their tires are superior to Shinko tires. Despite the problem, he only offered a breif apology. I researched various brands before choosing this eride, and I was influenced by positive YouTube reviews. However, I did not anticipate these issues. Considering the lack of support and unhelpful assistance, I strongly advise against purchasing an eride if you seek a reliable bike and a supportive company. I plan to sell this bike once I resolve the battery issue and switch to a 79 falcon pro, which, according to Reddit, offers excellent tech support. If you require a dependable mode of transportation or desire a long-lasting bike, eride may not be the ideal choice. I hope this information assists anyone considering an ebike purchase. For those seeking a reliable ebike experience, eride may not be the best option, as they may not provide adequate support. I rarely write reviews, but I felt compelled to share my experience to prevent others from encountering similar issues.
I am writing to express my dissatisfaction with my recent purchase of the SS 3.0, which I received over a month ago.
Upon arrival, I discovered several issues:
* The bike had noticeable scratches that appeared to have been poorly covered with a Sharpie marker.
* A bolt was missing from the throttle housing, in addition to other scratches visible in the attached picture.
My experience with REV Rides, the company I purchased it from, was excellent, and they promptly filed a warranty claim on my behalf. However, E Ride has been unhelpful and unapologetic. They did not consider this a significant customer experience issue and only offered to send paint to cover the marked scratches. (which I still have yet to receive)
While I initially contacted Eride Pro for the missing throttle housing bolt, I ultimately had to purchase the correct one from a local bike shop.
My overall customer experience with Eride Pro has been less than satisfactory. The bike runs great and is nice to ride; however, if I had known about these issues beforehand, I would have purchased from a different company due to the poor customer service and their lack of accountability for sending a product with sloppy cosmetic fixes. Think twice before you purchase from them.
Upon arrival, I discovered several issues:
* The bike had noticeable scratches that appeared to have been poorly covered with a Sharpie marker.
* A bolt was missing from the throttle housing, in addition to other scratches visible in the attached picture.
My experience with REV Rides, the company I purchased it from, was excellent, and they promptly filed a warranty claim on my behalf. However, E Ride has been unhelpful and unapologetic. They did not consider this a significant customer experience issue and only offered to send paint to cover the marked scratches. (which I still have yet to receive)
While I initially contacted Eride Pro for the missing throttle housing bolt, I ultimately had to purchase the correct one from a local bike shop.
My overall customer experience with Eride Pro has been less than satisfactory. The bike runs great and is nice to ride; however, if I had known about these issues beforehand, I would have purchased from a different company due to the poor customer service and their lack of accountability for sending a product with sloppy cosmetic fixes. Think twice before you purchase from them.
Amazing Customer Service. E Ride Pro is the best. I bought a E ride pro 2.0 from Rev Rides in April. When I had questions about maintenance and upgrades E Ride were very helpful and easy to contact/work with. Always making sure the customer is happy. I’m so hyped I went with this company. Highly recommend purchasing an E ride on the official site here as well as rev rides, or Luna cycles.
The E Ride pro company seems more like family to me, especially after making sure my riding journey was a success.
Kelvin Samuel
Professional REDBULL driver
